Terms and Conditions

Terms & Conditions

Effective: 7 June 2026 · Governing Law: India

1. About FitUpToday

FitUpToday is a Limited Liability Partnership registered in India (“the Company”), based in Bengaluru, Karnataka.

2. Acceptance of Terms

By accessing fituptoday.com or purchasing any service, you agree to be legally bound by these Terms and Conditions. If you do not agree, you must not use our website or services. These Terms apply alongside our Privacy Policy.

3. Services Provided

FitUpToday provides personalised online fitness and wellness coaching services including:

Customised fitness training plans
Personalised nutrition and diet guidance
Hormonal health lifestyle coaching (PCOS, thyroid, hormonal recovery)
Daily WhatsApp accountability coaching
Video call coaching sessions (select plans)
Mental wellbeing and behaviour change support

All services are delivered remotely via WhatsApp, email, and video calls.

4. Not Medical Advice — Important Disclaimer

The services, information, and content provided by FitUpToday are for general wellness and fitness coaching purposes only. They do not constitute medical advice, medical diagnosis, or medical treatment. The FitUpToday coaching team are fitness coaches and nutritionists — not licensed medical practitioners.

Health-related guidance (including hormonal health recommendations) represents lifestyle and coaching advice only and is not a substitute for professional medical consultation, diagnosis, or treatment. Always consult a qualified medical professional before starting any new fitness programme, diet, or supplementation regime — especially if you have pre-existing medical conditions.

By using our services, you acknowledge this limitation and confirm that you have consulted or will consult a doctor as appropriate.

5. User Eligibility

You must be at least 18 years of age to use our services or make a purchase. By proceeding, you confirm that you are 18 or older and legally capable of entering into a binding contract under Indian law.

6. User Obligations

You agree to:

Provide accurate, complete, and truthful health, fitness, and contact information
Not share your personalised coaching programme with others for commercial gain
Treat our coaching team with respect and not engage in abusive or harassing communication
Follow safe exercise and dietary practices and listen to your body
Notify us promptly of any medical changes that may affect your programme

7. Payment Terms

All payments are processed securely through PayU Payments Private Limited, a payment aggregator licensed and regulated by the Reserve Bank of India. By making a payment, you also agree to PayU’s Terms of Service.

All prices are listed in Indian Rupees (INR) unless otherwise stated
Payment is due in full at the time of purchase or subscription renewal
In the event of a failed transaction, contact your bank or PayU’s customer support first
Chargeback requests must not be filed without first attempting resolution via our grievance process

8. Refund and Cancellation Policy

Refund requests must be submitted in writing to hello@fituptoday.com within 7 days of purchase
Refunds are evaluated on a case-by-case basis; partial refunds may be offered for unused coaching sessions in the current period
Digital products (PDF programmes, meal plans, e-books) are non-refundable once delivered or downloaded
Monthly rolling plans may be cancelled before the next billing cycle; no partial-month refunds will be issued
Sessions missed without 24-hour advance notice are forfeited and non-refundable
We reserve the right to terminate a client’s plan without refund in cases of abusive conduct or material breach of these Terms

9. Intellectual Property

All content on fituptoday.com — including training programmes, nutrition plans, videos, graphics, photography, written material, brand name, and logos — is the exclusive intellectual property of FitUpToday, protected under the Copyright Act, 1957 (India).

You may not reproduce, distribute, publish, sell, or create derivative works from any of our content without prior written permission from FitUpToday.

10. Confidentiality

Any personalised coaching programme, nutrition plan, or recommendations shared with you are confidential and for your personal use only. You agree not to share, publish, or commercially distribute this content.

11. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp, PayU, or social media). We are not responsible for the content, privacy practices, or terms of any third-party site.

12. Disclaimer of Warranties

FitUpToday services are provided “as is” and “as available.” We make no guarantee of specific fitness results, weight loss outcomes, or health improvements. Individual outcomes depend on personal effort, adherence, medical history, and individual biological factors beyond our control.

13. Limitation of Liability

To the maximum extent permitted by applicable Indian law, FitUpToday shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services, including injury resulting from exercise.

Our total aggregate liability shall not exceed the total amount you paid to FitUpToday in the three (3) months immediately preceding the event giving rise to the claim.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

15. Grievance Redressal

Under the Information Technology Act, 2000 and the Consumer Protection Act, 2019:

Grievance Officer: Hemant Rathi
Email: hello@fituptoday.com
Address: Bengaluru, Karnataka, India
We will acknowledge your complaint within 48 hours and resolve it within 30 days.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any revision constitutes your acceptance of the updated Terms.